Our Team
Craig Franklin
Founder and Managing Director
Craig founded Intense Software Pty Ltd (now trading as Intense
Technology) in 1990 with the objective of providing cost-effective IT
solutions for SMBs. Craig’s experience prior to founding Intense was
uniquely suited to understanding business objectives and utilising
information technology to provide practical solutions for business
processes.
More about Craig...
Anthony Leung
Client IT Manager
Anthony joined Intense Technology in 2011 as a Systems
Engineer. Anthony has a Bachelor of Information Technology degree,
majoring in Data Communications, and over 18 years experience in the IT
industry. Prior to joining Intense, Anthony held Desktop Administrator,
Telecommunications Administrator and IT Support Analyst roles within
national organisations.
Luke Manning
Client IT Manager
Luke joined Intense Technology in 2015 as a System Administrator. Luke
graduated from University of NSW in 2013 with a double degree in Science
(Genetics) and Engineering (Bioinformatics) Honours. Having demonstrated
an exceptional flair for customer support and and managing complex
IT systems as a System Administrator for a range of our clients, Luke was
promoted to the Client IT Manager role in 2017.
Colin Dickson
System Administrator
Colin joined Intense Technology in 2000 as an Onsite Support
Technician. Since then, Colin has developed into a System Engineer and is
responsible for the day-to-day IT operations for some of our larger
clients. Colin has first hand experience of establishing and running a small business.
More about Colin...
Daniel Luong
System Administrator
Daniel joined Intense Technology in 2011 as a Systems
Engineer. Daniel has over 21 years experience in the IT
industry. Prior to joining Intense, Daniel established his own IT Services
and Consulting business, Care4YourIT, and has merged this business into
Intense Technology.
More about Daniel...
James Li
System Administrator
James joined Intense in 2018 as a Trainee System Adminstrator, having just completed his Bachelor of Engineering (Honours) – Mechatronic Engineering. Whilst we were impressed with his tutoring and and mentoring experience and exceptional academic results, it was his Honours thesis that really appealed to our inner geek: "Path finding of swarm autonomous vehicles"!
Kian Southgate
System Administrator
Kian joined Intense in 2020 as a Trainee System Adminstrator, having recently completed his Bachelor of Science in Information Technology at the University of Technology Sydney with an impressive grade point average. Whilst studying, Kian worked for Telstra as an Inside Sales and Digital Enhancement Contractor. Thanks to an interest in computer games programming, developed in high school, Kian is also a keen "code cutter".
Lucas Toh
System Administrator
Lucas joined Intense in January 2022 as a Trainee System Administrator, in the final year of his Bachelor of Science in Information Technology at the University of Technology Sydney. Lucas completed his degree with an outstanding 6.5 GPA, having majored in Networking, Cybersecurity and Information Security. Lucas is assisting our team providing systems administration and user support for some of our largest clients, as well as taking on direct responsibility for some of our smaller clients.
John McKeon
System Administrator
John joined Intense in November 2023 as a Trainee System Administrator. John commenced studying for a Bachelor of Computing Science at the University of Technology Sydney in 2021. Prior to joining our team, John was involved in mentoring programs for international students.
Anish Shrestha
System Administrator
Anish joined Intense in November 2024 following completion of studies for his Masters in Information and Communication Technology.
Cesar Galvez
Accounts and Administration
Cesar joined Intense Technology in 2015. Cesar is responsible for the accounting and administrative functions of
the company. Prior to joining Intense, Cesar worked in a number of accounting roles, leveraging the Public Accounting Degree and experience he gained in Peru.