Company Background

Intense Software Pty Ltd (Intense Technology) was founded in 1990 by Craig Franklin, with the objective of providing computer based accounting solutions and customised database solutions to small businesses.

In 1992, Intense Technology took on its first employee and expanded services to include infrastructure solutions and support.

1995 saw development and sale of the first license for “Members for Windows” (MfW); a membership administration solution and one of the first such Windows based solutions available in Australia.

Intense Technology’s expansion continued through 1997 and 1998 with additional staff focused on development and support of MfW and marketing, sales and training. During this period, Intense Technology re-located its office from Kings Langley to Alexandria to be closer to its expanding client base.

In 2000, our longest serving staff member, Colin Dickson, joined the team and we moved to our current office at Five Dock.

2001 saw the release of MfWeb - a hosted web-based solution that integrated with client websites and included two-way replication with our clients’ locally hosted MfW databases.

In 2003 Intense designed, developed and commenced hosting a File Transfer Gateway solution for American Express and Qantas to assist them in meeting service objectives for their respective loyalty reward programs.

Continued success with the MfW and MfWeb solutions and a growing reputation for service excellence in associated IT services, led to increased demand from clients for Intense to provide more end-to-end infrastructure solutions and support services.

By 2007, growth of our infrastructure solutions and support services business, thanks to word-of-mouth referrals, had outstripped our software development business, so a strategic decision was made to focus on developing our growing Managed Services offering. This led to the introducton of our scheduled onsite support plans, centalised server montioring, iBackup hosted backup service and proactive management of our clients' IT Systems.

Today, our Managed Services client base continues to grow, thanks largely to recommendations from our clients and associates, and this has allowed us to develop the highly competent, friendly and professional team that is Intense Technology.