To learn about our support services please refer to the Services section of our website, in particular:
"HelpMe" - Our Remote Support Utility
Our "HelpMe" remote support utility enables you to connect us to your computer so we can see exactly what you see, and use your mouse and keyboard, just as if we were sitting there beside you.
It's a small 2.8 MB executable file. We recommend you save it on your desktop so you can easily find it again should you require it. Once you've downloaded and run it, you will be prompted to call us on 02 9712 4888.